Questions, answered plainly
The things people ask before they open an account - and the answers we would give on the phone.
Frequently asked.
What is the minimum deposit to start investing?
You can open and fund your account starting at C$350. You can add funds later as your investment plan grows.
How does the withdrawal process work?
Request a withdrawal anytime through your dashboard. Funds return to your registered payment method within standard processing times.
Is Reine Fondange a scam?
No. Reine Fondange is regulated by CIRO and OSC and operates under strict compliance standards. As with all investing, your capital is at risk - values can rise or fall - and past performance does not guarantee future results. We encourage you to review our credentials independently.
How fast can I begin investing?
Most people complete registration in minutes. Once your first deposit settles, you can activate your investment plan immediately.
Are there any undisclosed charges?
All costs are disclosed upfront before you commit. You see exactly what applies to your plan - no hidden fees or surprises.
What is the minimum age to invest?
You must be at least 18 years old to open an account and invest with us. Identity verification is required during signup.
Which payment methods can I use to fund my account?
We accept major debit and credit cards, bank transfers, select e-wallets and cryptocurrency options. Available payment methods are shown during the deposit step.
What are the hours for customer support?
Our support team operates Monday to Friday, 9:00 to 18:00 ET, and responds to all inquiries within one business day.
Who is responsible for taxes on my investment gains?
Tax liability depends on your local rules and is your responsibility. Keep your own records and consult a qualified accountant about your specific situation.
What is KYC verification?
KYC (Know Your Customer) is a standard identity check required by regulators. It protects your account and is a routine part of opening any regulated investment account.
Do I need trading experience to use Reine Fondange?
No. You receive a dedicated financial analyst who guides you through every stage, so no prior market knowledge is needed.
How do I sign in to my Reine Fondange account?
Log in to your dashboard using your registered email and secure password. Two-factor authentication adds an extra layer of protection. If you forget your password, use the recovery option on the login page.
Who manages my portfolio?
A dedicated financial analyst, supported by AI technology, manages your investments around your specific goals and risk appetite. Human expertise leads - AI tools enhance the process.
Can I top up my account after I've started investing?
Yes. Add funds at any time and adjust your plan with your analyst as your goals and circumstances change.
Money questions
What does it cost to open an account?
Opening an account is free. There is no registration fee and no subscription - you only put in what you decide to invest, starting from C$350.
How quickly can I withdraw?
Requests are processed on business days and return to the method you deposited with. Bank transfers take longer to settle than cards or e-wallets.
Is there a minimum amount?
Yes, the minimum deposit is C$350, kept deliberately low so you can start small and add later. The figure is shown before you confirm anything.
Can I lose money?
Yes. Markets move both ways, and no platform, including Reine Fondange, removes that risk. Only invest an amount you could do without.
Account and security
Is Reine Fondange a scam?
No, Reine Fondange is a regulated, CIRO/OSC-aligned investing platform, though like any investment service it carries genuine market risk. We publish our terms and risk disclosure in full, keep client funds with regulated partners, and never promise guaranteed returns - any platform that does is the real warning sign.
How do I log in to my Reine Fondange account?
Sign in from the account page using your registered email and password. If your details are not recognised, use the password reset link or contact support and a specialist will help you back in.
Why do you need my identity documents?
Verification is required before an account can move money. It also protects you by stopping anyone else from opening an account in your name.
Do I need any experience to start?
No. Most members start with none. A specialist walks you through the first steps and a demo balance lets you practise before committing capital.
Frequently asked.
What is the minimum deposit to start investing?
You can open and fund your account starting at C$350. You can add funds later as your investment plan grows.
How does the withdrawal process work?
Request a withdrawal anytime through your dashboard. Funds return to your registered payment method within standard processing times.
Is Reine Fondange a scam?
No. Reine Fondange is regulated by CIRO and OSC and operates under strict compliance standards. As with all investing, your capital is at risk - values can rise or fall - and past performance does not guarantee future results. We encourage you to review our credentials independently.
How fast can I begin investing?
Most people complete registration in minutes. Once your first deposit settles, you can activate your investment plan immediately.
Are there any undisclosed charges?
All costs are disclosed upfront before you commit. You see exactly what applies to your plan - no hidden fees or surprises.
What is the minimum age to invest?
You must be at least 18 years old to open an account and invest with us. Identity verification is required during signup.
Which payment methods can I use to fund my account?
We accept major debit and credit cards, bank transfers, select e-wallets and cryptocurrency options. Available payment methods are shown during the deposit step.
What are the hours for customer support?
Our support team operates Monday to Friday, 9:00 to 18:00 ET, and responds to all inquiries within one business day.
Who is responsible for taxes on my investment gains?
Tax liability depends on your local rules and is your responsibility. Keep your own records and consult a qualified accountant about your specific situation.
What is KYC verification?
KYC (Know Your Customer) is a standard identity check required by regulators. It protects your account and is a routine part of opening any regulated investment account.
Do I need trading experience to use Reine Fondange?
No. You receive a dedicated financial analyst who guides you through every stage, so no prior market knowledge is needed.
How do I sign in to my Reine Fondange account?
Log in to your dashboard using your registered email and secure password. Two-factor authentication adds an extra layer of protection. If you forget your password, use the recovery option on the login page.
Who manages my portfolio?
A dedicated financial analyst, supported by AI technology, manages your investments around your specific goals and risk appetite. Human expertise leads - AI tools enhance the process.
Can I top up my account after I've started investing?
Yes. Add funds at any time and adjust your plan with your analyst as your goals and circumstances change.